Stories running on web.intractive.app may experience outage

Incident Report for Intractive

Resolved

A problem with routing in the load balancer was identified and resolved. Domains other than web.intractive.app were not affected by the outage (i.e. project domains or custom domains). We'll keep monitoring the load balancer over the weekend.
Posted Aug 08, 2025 - 22:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 22:06 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2025 - 22:06 CEST

Investigating

We are currently investigating this issue.
Posted Aug 08, 2025 - 21:30 CEST
This incident affected: Web Player.